Frequently Asked Questions
Everything you need to know about shopping with Thrive Causemetics.
What makes Thrive Causemetics products 'Clean Beauty'?
Our products are 100% vegan, cruelty-free, and formulated without parabens, phthalates, or sulfates. We use high-performance ingredients that are safe for sensitive skin and eyes.
How does my purchase help others?
For every product you purchase, we donate to help a woman thrive. This includes supporting women fighting cancer, survivors of domestic violence, and homeless veterans.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange within 60 days of the purchase date.
Do you offer international shipping?
Yes, we currently ship to select international locations including Canada, the UK, and Australia. Shipping rates and delivery times vary by destination.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also log into your account on our website to view your order status in real-time.
Are your products safe for contact lens wearers?
Yes, our eye products, including our best-selling Liquid Lash Extensions Mascara, are ophthalmologist-tested and safe for those with sensitive eyes and contact lens wearers.